Need to get in touch with ONLYOFFICE team but don’t know what’s the best point of contact? Here’s a comprehensive list of all communication channels, whether you want to solve an issue, discuss a partnership, contribute, or reach out with a press inquiry.
Fix an issue or get help with a product
If you are a user struggling with installation, configuration, integration or using certain functionality, the best way to reach out is getting community help. On ONLYOFFICE Forum, you can discuss news, find known issues, and get help of other seasoned users and our own technical team.
If you are using a Business edition of ONLYOFFICE Docs, ONLYOFFICE Workspace or ONLYOFFICE DocSpace, or have purchased a techincal support package, you can contact our team directly via support contact form and get assistance.
Submit a bug
The best way to let our developers know about an bug is by submitting an issue on a GitHub repo. Find a repo of the product you are interested in, go to Issues, and leave your message in the thread.
Learn more about our products
Get an accurate quote on ONLYOFFICE product, request a demo, or understand whether there’s a solution to fit your needs, our sales team is here to help.
If you are starting to use ONLYOFFICE and want to train your team to ensure smooth onboarding, you can request individual training courses from our best customer care specialists.
Partner with ONLYOFFICE
Let’s grow together. Our partnership program lets you become a reseller or an affiliate, offer ONLYOFFICE solutions in your cloud, and develop products and integrations together via technical partnership. Get in touch with a partnership manager to discuss potential collaboration.
We also invite our partners and customers to cast a light on their use cases and get featured throughout our resources. If you have a story to share with our community, please reach out via email@example.com.
Contribute to ONLYOFFICE
There are multiple ways to get involved in our project by becoming a contributor:
Translate: Help us improve localization or translate interfaces and documentation to a new language. Contact firstname.lastname@example.org to get in touch.
Write documentation: Couldn’t find useful guides for particular functionality? You can write one yourself. Write us an email at email@example.com.
Become a beta tester: Be the first to test our new products by applying for beta testing program via firstname.lastname@example.org.
Join HackerOne bounty program: if you are a security tester and want to submit a vulnerability, join us on HackerOne. Write us at email@example.com and mention ONLYOFFICE HackerOne bounty in the title.
Develop components: Create an integration app for your platform, write an ONLYOFFICE Docs plugin or a macro, or build an OFORM template. If you have an idea you want to hear us about, write us at firstname.lastname@example.org or DM us via social networks.
Become ONLYOFFICE Campus Ambassador: We invite students of all fields to contribute to our project and gain valuable experience in coding, writing, and translation. Read details in our blog.
Reach out with a press inquiry
If you want to review our products, feature ONLYOFFICE in your blog or article, or invite our team for an interview, let’s have a chat!
If you need any assets and media such as logos, screenshots, texts, or videos, go to the press downloads section. There, you can also find our brandbook with guidelines about using ONLYOFFICE brand in marketing materials, branding, and media.
We also invite bloggers and writers to ONLYOFFICE influencer program. We will be happy to assist you with creating your content and discuss beneficial partnership terms that will help your platform grow.
Find us on social networks
We are happy to connect with you on all popular social platforms. Follow us, leave comments, mention our accounts, and send us DMs if you have any questions. If you are a blogger willing to collaborate with us, feel free to reach out with your offer. Here’s where you can find ONLYOFFICE:
Meet our team in person
All year round, we participate in industry events in all parts of the world. Browse upcoming events and book a meeting to have a chat with our Sales, Marketing, and Development live.
Feel free to invite us to sponsor, exhibit and speak at your event via email@example.com.