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ONLYOFFICE Docs Enterprise

Plans and Pricing

Docs Enterprise

From $8 user/month
From $1500
  • Online editors for text documents, spreadsheets, presentations, forms, and PDFs
  • Mobile web editors
  • Ready-to-use connectors
  • Desktop and mobile apps
  • Enhanced security features
  • All minor updates and major upgrades
  • Professional assistance from the ONLYOFFICE team
Try it free Get started

Hosting

Cloud
On-premises

Cloud type

Business Postpaid billing
VIP Prepaid billing
Number of connections
50

License duration

1 year
Lifetime

Support&Updates

1 year
3 years

Support level

Basic
Plus
Premium
  • Number of requests included: 5
  • First response time 48 during working hours
  • Standard installation
  • Primary configuration
  • Migration
  • Updates installation
  • Integration of editors
  • Consulting
  • Number of requests included: 10
  • First response time 24 during working hours
  • Standard installation
  • Primary configuration
  • Migration
  • Updates installation
  • Integration of editors
  • Consulting
  • Number of requests included: 20
  • First response time 12 during working hours
  • Standard installation
  • Primary configuration
  • Migration
  • Updates installation
  • Integration of editors
  • Consulting
  • Monitoring system
  • Clustering assistance*
  • Remote sessions
  • Account engineer
  • Phone support

Scalability

Additional tools and services

Total:
$2100
Upon request
Buy now Get a quote Order now

Frequently Asked Questions

  • What do the 'lifetime license' and '3-year updates' mean?

    You can use all the ONLYOFFICE Docs Enterprise features available at the moment of the purchase for an unlimited period of time, but three years after the purchase date you will no longer be able to get free updates. If you want to update your ONLYOFFICE Docs Enterprise version later, you will need to purchase a new license key.

  • What do the '1-year license' mean?

    You can use all the ONLYOFFICE Docs Enterprise features and get all the minor updates and major upgrades during 1 year, but one year after the purchase date you will no longer be able to use the Docs features. If you want to use your ONLYOFFICE Docs Enterprise version later, you will need to purchase a new license key.

  • What does the 'number of users' mean?

    Specified number of users defines how many people can have access to editing documents, spreadsheets, and presentations. The number of documents that can be edited at the same time is not limited.
    Other users will be able to open documents for viewing only.

    Please note: ONLYOFFICE keeps a user ID for a period of 30 days. After that, you will be able to replace the user with a new one if necessary. If you share a document with external users, each of them receives a named user ID for a period of 30 days.

  • What is the difference between the support levels?
  • Basic
    Plus
    Premium
    Number of requests included
    5
    10
    20
    First response time
    48 during working hours
    24 during working hours
    12 during working hours
    Standard installation
     
     
     
    Primary configuration
     
     
     
    Migration
     
     
     
    Updates installation
     
     
     
    Integration of editors
     
     
     
    Consulting
     
     
     
    Monitoring system
     
     
     
    Clustering assistance*
     
     
     
    Remote sessions
     
     
     
    Account engineer
     
     
     
    Phone support
     
     
     

    * The appropriate License for Cluster version is required.

    For more information please read our service-level agreement.

  • Can I use ONLYOFFICE Docs Enterprise under my company brand?

    No, the White Label option is not included into ONLYOFFICE Docs Enterprise. Please contact our Sales Department at sales@onlyoffice.com to request a quote.

  • What if I represent an educational institution?

    Please contact our Sales Department at sales@onlyoffice.com to request a quote.

  • Where can I find answers to other questions?

    Please, visit our FAQ center or submit your request and we'll help you shortly.

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