ONLYOFFICE connector for SuiteCRM is available

7 November 2023By Ksenija

ONLYOFFICE released the integration connector for SuiteCRM. From now on, you are able to edit and collaborate on office files in the SuiteCRM Documents module. Read on to learn all the details.

ONLYOFFICE connector for SuiteCRM is available

About SuiteCRM

SuiteCRM is an open-source Customer Relationship Management application for SMEs and enterprises, available as SaaS or on-premise. It includes multiple modules for managing and automating sales, building relationships, engaging customers, monitor the business data, etc.

ONLYOFFICE connector for SuiteCRM

ONLYOFFICE allows viewing, editing and co-authoring docs, sheets, slides, forms, and PDFs directly within the SuiteCRM Documents module:

  • Open the Detail View page by clicking on the file.

ONLYOFFICE connector for SuiteCRM is available

  • Click Open in ONLYOFFICE in the drop-down ACTIONS menu.

ONLYOFFICE connector for SuiteCRM is available

  • The file will open in a new tab in the corresponding ONLYOFFICE editor.

ONLYOFFICE connector for SuiteCRM is available

How to install the connector

To start working with office documents within SuiteCRM, you will need an instance of ONLYOFFICE Docs. You can opt for the self-hosted version or launch the cloud instance which doesn’t require downloading and installation.

The ONLYOFFICE connector is available on GitHub. To install it, follow these steps:

  1. Launch your SuiteCRM, switch to Admin -> Admin Tools -> Module Loader and upload the connector archive.
  2. Install the uploaded module by pressing the corresponding button.
  3. Switch to Admin -> Admin Tools -> Repair and run Quick Repair and Rebuild.


How to configure the integration

To configure the connector, go to Admin -> ONLYOFFICE -> ONLYOFFICE Settings. Specify the following parameters:

  • Document Editing Service Address. Enter the name of the ONLYOFFICE Docs server installed or the address of ONLYOFFICE Docs Cloud.
  • Secret key. Starting from version 7.2 of ONLYOFFICE Docs, JWT is enabled by default, and the secret key is generated automatically to restrict access to the editors and for security reasons and data integrity. If necessary, you can specify your own Secret key. In this case, specify the same Secret key in the ONLYOFFICE Docs config file to enable the validation.
  • Authorization header.

ONLYOFFICE connector for SuiteCRM is available