Teamlab Server Migration

29 October 2012 By Nina 9 225

Dear users!

Recently Teamlab has been experiencing access problems because of the servers migration to a different region. Please accept our sincere apologies, as writing this post we count on your understanding, loyalty and support.

Lately there have been several issues with the unstable work of Amazon servers, located in N. Virginia. In order to escape such cases in future and provide you with maximum reliability when 7.0 stable version is out, we’ve made a decision to migrate to another data center region – Oregon, considered one of the most stable areas owned by Amazon. The migration process took more time than we expected and lasted for several hours.

Now for the most part Teamlab servers are stable. However, next weekend a couple of short-term instability periods are expected as we have one more server for migration left. We highly appreciate your understanding and patience. We also promise to make a preannouncement in our blog and social networks next time we plan to work with servers.

At the moment the situation is under control and we are taking all the possible measures to provide Teamlab stability.

Comments (9)
  1. Jason - Reply
    October 29, 2012 at 1:56 pm

    Thank you for clarification. It’s clear that maintenance operations are necessary sometimes. The only thing I want as a loyal user is to be in the know.

  2. Nina - Reply
    October 29, 2012 at 2:04 pm

    Thanks Jason!
    We appreciate your patience and promise to make an announcement in such cases in advance.

  3. Syam - Reply
    October 29, 2012 at 4:10 pm

    Appreciate the effort to provide clarification.

    • Nina - Reply
      October 29, 2012 at 4:39 pm

      Thank you, Syam.

  4. Jose Manuel - Reply
    October 31, 2012 at 7:33 pm

    Sorry, we still have access problems from Spain. are you working on those problems by now?

  5. Jose Manuel - Reply
    November 1, 2012 at 12:29 pm

    Still having speed problems, it’s so hard to work so slowly, and there’s no answer for me.

  6. November 1, 2012 at 1:22 pm

    Jose, are your collaborators having the same problems? Please, let us know your portal address. Also we can suggest you to try another browser.

  7. Jose Manuel - Reply
    November 3, 2012 at 11:56 am

    Nina, yes, all of them from differents ISPs, diferents locations, and different browsers like Chrome, Firefox, etc…
    Can we have support by other way different than the blog?.

Add a comment