Teamlab. Stable, Safe & Secure

17 July 2012 By Alex 10 5,152

Today we’d like to tell you what measures TeamLab takes to guarantee your portal data protection and give some recommendations on how to secure data in a maximum efficient way.

What makes TeamLab secure and safe

We prevent such threats as  authentication  cookie thefts via cross-site scripting, SQL injections, Cross-Site  Request Forgery and other types of security dangers for your personal  data and the whole portal content by:

  • when a user submits Personal Information, it is kept on a private server not accessible  from the Internet. This limits the possibility of any malicious use of your Personal Information.
  • assigning authentication cookies with HttpOnly attributes and binding them to the portal user’s IP address to prevent any cookie theft;
  • having conducted a series of independent tests, aimed at detection of probable vulnerabilities to make sure that  TeamLab portals meet the most up-to-date security requirements and are  resistant against possible hacker attacks;
  • allowing only a user to change his/her password with the help of a special link forwarded to the registered email.  TeamLab neither submits passwords by email nor provides the  administrator with the corresponding rights;
  • providing backup permissions only to the portal owner to avoid any possible private data leaks.

SSL. Banking Security Connection for Your Data

Allowing  portal access only through the HTTP with SSL (Secure  Sockets Layer) encryption we prevent man-in-the-middle  attacks. This makes it impossible for any third party to interfere into the session  and get  any private information.

Amazon Stability and Backup

TeamLab portals  are hosted on Amazon Web Services (AWS), which is no doubt one of the  most well-established cloud computing platform today, providing 99,99999% stability guarantee. Apart from automatic data backup, you can make offline archiving and back up your portal manualy at any time. Just go to the Settings and choose “Perform Backup” option or follow these instructions. The BAK file can be downloaded directly to your computer.

Recommendation to the Portal Administrators

If you are a portal administrator, we recommend you to set all the Portal Settings in  a way that fully complies with your security requirements. Pay special  attention to the following parameters:

  • Trusted Mail Domain Settings. They allow you to specify the mail servers that can be used for user  self-registering in TeamLab. By default the settings are at the disabled  mode. The Custom domains option allows you to specify mail servers that you trust, for example, your corporate domain.
    So, if your portal contains some very important private or corporate information, make sure that Trusted Mail Domain Settings are disabled and use only the invitation link to add people to your portal. You can include the link to the email and send to the people outside  your portal so that they could join it. The link is valid for 3 days.
  • Password Strength Settings. Get use of them to determine the password strength in resisting guessing and brute-force attacks. Use the Minimal Password Length bar to determine how long the password should be to be considered  strong. Check the appropriate boxes below the bar to determine the  character set that must be used in the password.

Things to take into account while uploading files to the portal

  • images added to blogs, events, project discussions and comments can be accessed by a direct link without any authentication;
  • direct links to the attachments in forums, wiki files and images in the Photos section are temporary and valid for unauthorized access for only 15 minutes after the publishing on the portal;
  • links to the files stored in the Projects, Documents and CRM modules are available only for authorized use and only for users who have the corresponding rights

You can also read more tips on access rights management in our post here.

Comments (10)
  1. Bron - Reply
    July 19, 2012 at 8:26 pm

    My TeamLab keeps crashing, its a brand new install, runs for a few hours then crashes any ideas



    System.ServiceModel.ServiceActivationException: The service ‘/Default.aspx’ cannot be activated due to an exception during compilation. The exception message is: Compilation result for the service ‘~/Default.aspx’ is empty.. —> System.InvalidOperationException: Compilation result for the service ‘~/Default.aspx’ is empty. at System.ServiceModel.ServiceHostingEnvironment.HostingManager.CreateService(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath) — End of inner exception stack trace — at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath)



    An unhandled exception occurred and the process was terminated. Application ID: f17acc35 Process ID: 2312 Exception: System.AccessViolationException Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. StackTrace: at System.Data.SQLite.UnsafeNativeMethods.sqlite3_next_stmt(IntPtr db, IntPtr stmt) at System.Data.SQLite.SQLiteBase.ResetConnection(SQLiteConnectionHandle db) at System.Data.SQLite.SQLite3.Close() at System.Data.SQLite.SQLite3.Dispose(Boolean disposing) at System.Data.SQLite.SQLiteBase.Finalize()

    • Alex - Reply
      July 20, 2012 at 8:33 am

      Hello Bron,
      you should write to our support team at specifying all the errors that occur as well as the OS and browser you run the install

  2. lordrt - Reply
    July 25, 2012 at 11:21 am

    Hello, I created a blog post, but then deleted that post. However it is still present in the What’s New section of my site as a link to the blogs. Any way of removing it?

    • Alex - Reply
      July 25, 2012 at 12:04 pm

      Hello, when you delete the post, the history record still remains and you cannot remove it. If you think that it’s necessary to introduce that option, you can vote for it in our feedback form.

  3. Libert - Reply
    July 25, 2012 at 1:57 pm

    When the new version is downloadable on SourceForge.

    Without the new version is totally impossible to exploit the possibilities of this application because the permissions are too large… the registered users can create projects, etc… For client user integration, the enhanced permissions module is indispensable.

    • Alex - Reply
      July 25, 2012 at 2:50 pm

      Currently we’re analyzing the demand for our open source version and still haven’t made up our mind when the new version is to be released and what functionality exactly it will include. We’ll do our best to sort it out in the nearest future.

  4. Libert - Reply
    July 25, 2012 at 2:57 pm

    We can hope a new version in for the beginning of August ?
    It is a priority to manage permissions without this option we can’t use it…

    How much for the new version integrating the permissions feature ? 😉
    Have you just files that I can upload without publishing a version totally new..

    Thank you.

    • Alex - Reply
      July 26, 2012 at 10:25 am

      It will most likely be launched at the second half of August, as the developers responsible for the server solution are currently on holiday. As for the price, we’re thinking of introducing premium support for the server solution.

      • Libert - Reply
        August 28, 2012 at 11:32 am

        Hi Alex,

        Any news about the new release ?

        Thank you for your help.

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