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Twitter

CRM

Facilitate the search of information about your CRM contacts with Twitter.

5 1  votes

Compatible products

Cloud Service

Community Edition

Enterprise Edition

For support requests

support.onlyoffice.com

Vendor

Ascensio System SIA

Facilitate the search of information about your CRM contacts with Twitter.

free
5 1  votes

Compatible products

Cloud Service

Community Edition

Enterprise Edition

For support requests

support.onlyoffice.com

Vendor

Ascensio System SIA

Overview

ONLYOFFICE CRM allows users to add Twitter account to the client or company profile to update and facilitate the search of information about CRM contacts. After linking the account, you are able to follow your customer's Twitter feed right from your CRM database, being aware of what your clients think about your brand in the social network.

How to work

  • Go to the CRM module.
  • Create a new Person or Company, or edit the already existing one.
  • Open the Web Site/Social Networks field and select Twitter from the drop-down list.
  • Click the Find account in Twitter option.
  • Click the + Add button.
  • Click the Save Changes button.

Resources

Tips and tricks:

The authorization keys option Adding contacts to your CRM

Screenshots