In this post, you’ll find tips on using ONLYOFFICE Mail module that got a lot of enhancements in version 10.0.
There are several default folders for your mail. They are Inbox, Sent, Drafts, Trash and Spam. Starting from version 10.0, it’s also possible to create your own folders and subfolders to organize your messages.
Here’s how to work with folders in ONLYOFFICE Mail:
Detailed instructions can be found in our Help Center.
You can move messages or perform other actions (for example, add tags or mark important) automatically by using filters.
When sending an email, you can request a delivery report. Just click the envelope icon next to the subject field.
At the receiving end, a read-receipt request will be displayed in the message if the client app supports this functionality. If the server supports sending delivery receipts, you’ll also receive a delivery notification.
With the newly implemented Elasticsearch engine, you can search within your emails, documents and chat messages content. This feature is available for the users of ONLYOFFICE Enterprise Edition and can be enabled via Control Panel.
Please note: the full-text search requires additional memory resources.
ONLYOFFICE Mail consists of 3 basic components:
Both aggregator & web-client are responsible for integration with CRM (you can link a conversation or a single message to a CRM element, and also send invoices) and integration with Calendar (you can exchange events information between the internal Calendar and some third-party apps using the Mail as a communication channel).
To learn more about v10.0 enhancements in other modules, read this post.
Download the new version of the free Community Edition here.
Your existing Enterprise Edition installation can be easily updated using Control Panel. Instructions are available in our Help Center. Please make sure you back up the portal data before the updating process.
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