We’re glad to inform you that we have developed the Support Form Tool in order to make the process of technical support more reliable and safe. It guarantees that your requests definitely reach our support team and you receive answers to your questions.
How does it work?
1. Follow this link to find ONLYOFFICE Support System.
2. Enter the email you would use for future correspondence with our support manager.
3. Choose the subject of your request from the drop-down list.
4. Type your message and attach screenshots displaying the issue.
5. Click the “Send your question” button.
The system functions as a private online correspondence between you and our support manager, so you get your personal area where all the correspondence is stored and available at any time.
How does it look like?
Customize your personal area
Feel free to ask questions or send your feedback!