Customizing Your TeamLab Portal

Nowadays there is surely no system that can’t be customized, at least minimally. TeamLab platform is no exception. Reading this post, you will learn what exactly you can adjust on your portal and how.

Within TeamLab platform two customization types are offered:

  • individual customization that affects the portal account of a certain user only,
  • general customization that affects all the portal users.

Individual Customization

To access these settings, enter your portal, click the link with your name at the very top and select ‘Customization’ option from the list. After that the ‘My Tools’ page will open introducing the ‘Customization’ tab where you can change the language of your portal account and choose a skin from the list with available ones.

The standard language that is selected by default corresponds to the language option chosen in the common portal settings by an administrator. Selecting another language from the drop-down list on the ‘Customization’ tab and clicking the ‘Save’ button, the standard language will be changed within your account only.

The skin option that is selected by default on the ‘My Tools’ page corresponds to the skin chosen in the common portal settings by an administrator. You can change the current skin to the one you like best ticking the appropriate box and clicking the ‘Save’ button. The change will also be applied to your account only.

General Customization

General customization is available to portal administrators only and includes the following settings:

  • language and time zone settings,
  • DNS settings,
  • trusted mail domain settings,
  • password strength settings,
  • greeting settings,
  • team template,
  • skin settings.
  • To customize your TeamLab portal, enter your login details and click the ‘Portal Settings’ link on the start page or within the ‘Community’ module on the dashboard. After that the ‘Settings’ page will open with the ‘General’ tab activated. Here you can configure the following settings:

    Language and Time Zone Settings
    Select a language that will be the standard one for all the portal users as well as the time zone corresponding to your location from the appropriate drop-down lists.

    DNS Settings
    Domain name system settings let you set an alternative URL for your TeamLab portal. To change the ‘name’ part in your ‘’ address, enter the desired alias in the ‘Portal Address’ field. To change the whole address (i.e. you should check the ‘Custom domain name’ box and enter your own domain name in the field below. But before you do that, you need to purchase a domain name and contact your registrar to set up the appropriate DNS records pointing to the TeamLab server. After that your portal will be available from the both addresses specified within the ‘DNS Settings’ section.

    Trusted Mail Domain Settings
    Here you can specify the mail servers that may be used for the user self-registration. Choosing the ‘Any domains’ option, every person who knows your TeamLab portal address can click the ‘Join’ link on the login page and join the portal entering any mail domain he uses. If you check the ‘Custom domains’ box and set trusted domains clicking the ‘Add trusted domains’ option, only users having an email address with one of the specified domains will be able to join your portal by themselves. The ‘Disabled’ option deactivates the user self-registration feature.

    Password Strength Settings
    Here you can specify the minimal password length in characters and select their type – capital letters, digits, special symbols. The password rules set here will be a must for all the portal users.

    Switching to the ‘ Customization’ tab of the portal settings page, you can configure the following settings:

    Greeting Settings
    Within this section you can change the default logo to the one of your company clicking the ‘Change logo’ link, selecting an image file from your computer and uploading it to your portal. You can also specify your motto replacing the default text by your own one in the ‘Title’ field.

    Team Template Settings
    Here you should select one of the available templates containing a set of the names used as equivalents for ‘user’, ‘group’, ‘job/title’, ‘registration date’, ‘group lead’, and ‘main head’ corresponding to the type of your company best. The following templates are available: corporate, common, custom. Selecting the custom option, you can set your own equivalents.

    Skin Settings
    Ticking the appropriate box, select a color scheme that will be used as the standard skin for your TeamLab portal.

    Watch our video on how to customize your TeamLab portal.

    That’s all for this topic. But if you need assistance, please visit our Help Center or write a message to our Support Team. In case you have a great idea concerning TeamLab platform or just want to express your opinion, you can leave your feedback that will surely be checked out and taken into consideration.


View Comments

  • Hello,

    Is there any way to change the default activation E-Mail template ? Logos, texts etc. ?
    Thanks in advance

    • Hello Mert,

      The current version of ONLYOFFICE SaaS solution allows you to change the logo of the default activation email message. To do that, please follow the instructions here. If any questions arise, visit our forum or contact our support team.

  • Hi, we are using teamLab and it is a great product exept we can't find how to create data backup. if this option is supported let us know how to implement it, thanks

  • Have you ever considered writimg an e-book or guest authoring on otjer sites?
    I have a blog based upon on the sae topics you discuss and would love to
    have you share some stories/information. I know my viewers would enjoy your work.

    If you are even remotely interested, feeel free to shoot me an e-mail.

  • Is it possible to install mutiple instances (for example 2 or 3) of Teamlab on one local server? If it's possible, please kindly help me with how to do it.

    • Hello Aroma,
      Unfortunately it's possible to install only one TeamLab instance onto one and the same local server.

  • I install Teamlab server on Windows Server 2008 R2 and every thing's running fine except for the document: I can open the document module and see all (sample) documents listed there but what ever action (download, move...) I do (click) it cannot be performed and always redirect back to the portal home address.

    Can you help me with this.


  • Hi TeamLab,

    I installed the local TeamLab Instance and it truely went pretty straight forward. Thanks a lot for your great work.

    However, the beautiful start page that I'm used to in the SaaS-community module showing a preview into all the various Comunity Functions doesn't show up in my local instance. Instead some way more simlple icons for Blogs, Users, Events,... appear. How can I change that to get the same look and feel like online?

    Also, there is no backup fucktion in the local instance, is there? How can I do so?


    • Hello David,
      Thank you for your kind words!
      Actually server version 6.5 and SaaS version 6.5 coincide in respect of icons and design.
      As for creating backups, you can copy the databases with the help of MySQL (if you use TeamLab Server version) and your data manually from the following directories:\data\\Products\Community\Modules\Blogs\Data\\Products\Community\Modules\Bookmarking\Data\\Products\Community\Modules\Forum\Data\\Products\Community\Modules\News\Data\\Products\Community\Modules\PhotoManager\Data\\Products\Community\Modules\Wiki\Data\\Products\Projects\Data\

  • I have deployed Team Lab server on the windows 2008 server, I have also made changes such as color and logo and name, but the color scheme and logo gets back to original one after few minutes. Can you suggest me why is this happening.

    • Hello Vishal,
      Thank you for your comment! We know about this problem, it will be fixed in the next server version.

  • Hi,

    I tested all the features, only one important thing was missing as part of the total PMS suite, it available or am I missing the same...

    • Hello Harry,
      Sorry for the late reply!
      Unfortunately there is no invoicing in TeamLab yet, but there is such suggestion on our feedback page here. Please vote for this idea. As soon as it gets enough voices, it will be implemented.

  • Hello Elena,
    I had deployed teamlab on my local server and it worked smoothly.After I deployed the same to my webserver, Modules such as CRM, Calendar, Community and project went missing. I can only see options to manage user profile and customization tabs. I would like to make you notice that before deploying to webserver, I had updated Studio.Web solution to .NET4 version. Kindly help me.
    Best Reagards,

    • Hello Syam,
      Please try to change the corresponding parameter in IIS on the web server in the website settings, so that .net2 is used and not .net4.

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