TeamLab: Open Source Compared with SaaS

OpenSource_SaaSHello to everyone, despite the fact that today’s post will be interesting first of all to the users of TeamLab open source version and to our prosperous customers who are thinking over whether to install this edition!

I’ll tell you about TeamLab open source version, where the difference between the open source and SaaS versions lies and give you some advice on how to cope with troubles you might face while using the open source version.

As you surely know, from the very beginning of TeamLab’s way its source code was put into the open source pot and everybody could download, test, evaluate, customize, and improve it under the GNU GPL v.3 license. At that time many of our customers experienced difficulties with TeamLab deployment on their own servers, that’s why we decided to alleviate this problem by creating an installation file that is available at SourceForge. You can just download and run it on your server, TeamLab will be installed automatically with no effort at all. Just in case you get problems, we also prepared instructions as a PDF file that contains the description of actions performed during the automatic installation process as well as the ‘System Requirements’ and ‘Troubleshooting’ sections.

The current version 6.0 includes the following modules and tools:
1. Community
2. Projects
3. Talk
4. Documents
5. CRM
6. Calendar

Nevertheless TeamLab open source version has a few limitations, such as:

  • Mobile version

    The open source edition doesn’t contain the mobile version, so you can’t access your portal from Android phones and iOS devices that would be possible, if you’d use TeamLab SaaS edition.

  • Viewing and editing documents directly on your portal

    Document Viewer and Editor are not included into TeamLab open source edition. To view or edit a document, you need to download it to your computer hard disk drive, view/edit it, and upload back to your portal in case you made some changes in the file.

    As for the access rights management in the ‘Documents’ module of the open source version, it’s present there but in some other form:

    • If you are given the ‘Read Only‘ access rights to a document, you’ll be able to download, view, and even edit it on your computer, but you can’t upload it to the portal overwriting the existing document. You’ll have to save it with another name.
    • If you have the ‘Full Access‘ rights to a file, you’ll be able to download, view, edit it on your computer, and download to your portal replacing the existing one.

    Note: If you download more than one file from your portal, it will be packed into a ZIP archive.

  • Importing documents

    Using the SaaS version you can import your documents from various sources like Google Docs, Box.net, Zoho. This feature is disabled in the TeamLab installation available at SourceForge, but you can activate it adding the corresponding registration keys (you can get from Google, Box.net, Zoho) into the web.consumers.config file:

    <add name="googleConsumerKey" value="<YOUR_KEY>"/>
    <add name="googleConsumerSecret" value="<YOUR_KEY>"/>
    <add name="box.net" value="<YOUR_KEY>"/>
    <add name="box.net.framehandler" value="http://<YOUR_TEAMLAB_DOMAIN>/import/boxframecallback.aspx"/>
    <add name="zoho" value="<YOUR_KEY>"/>

  • Creating backups

    Using TeamLab open source version, you can’t create backups of your data on the ‘Settings’ page of your portal like the SaaS version users do. This option is not present there. But you can still create a backup of your portal data manually. To do that, please copy the following databases:

    services\core.db3
    web.studio\addons\calendar\App_Data\calendar.db3
    web.studio\App_Data\WebStudio\webstatistic.db3
    web.studio\App_Data\WebStudio\webstudio.db3
    web.studio\Products\Community\Modules\Blogs\App_Data\ASC.Blogs.Data.db3
    web.studio\Products\Community\Modules\Bookmarking\App_Data\BookmarkingDB\bookmarking.db3
    web.studio\Products\Community\Modules\Forum\App_Data\ASC.Forum.Database.db3
    web.studio\Products\Community\Modules\News\App_Data\feeds.db3
    web.studio\Products\Community\Modules\PhotoManager\App_Data\images.db3
    web.studio\Products\Community\Modules\Wiki\App_Data\wiki.db3
    web.studio\Products\Projects\App_Data\ASC.Projects.db3
    web.studio\Products\Files\App_Data\ASC.Files.db3
    web.studio\Products\Crm\App_Data\ASC.Crm.db3

    …as well as the following data:

    Data\
    web.studio\Data\
    web.studio\Products\Community\Modules\Blogs\Data\
    web.studio\Products\Community\Modules\Bookmarking\Data\
    web.studio\Products\Community\Modules\Forum\Data\
    web.studio\Products\Community\Modules\News\Data\
    web.studio\Products\Community\Modules\PhotoManager\Data\
    web.studio\Products\Community\Modules\Wiki\Data\
    web.studio\Products\Projects\Data\
    web.studio\Products\Crm\Data\

Installing TeamLab open source version, you should bear in mind that
– you need a server with Microsoft operating system (a server version is recommended),
– there is a delay in releasing new features/tools/modules in comparison with the SaaS version,
– it has the limitations mentioned above.

However, in this case you
+ get full control over your intranet portal and consequently, double safety of your sensitive data,
+ are free to modify and configure the source code to fit the specific requirements of your company,
+ are not tied to our development or monetization plans.

That’s all for today. I hope, you find this information useful. If you have any questions, please feel free to ask them in comments to this post. In case you have any ideas or suggestions concerning the open source/server solution, please share them with us on our feedback page.

 
Comments (83)
  1. viktorkho - Reply
    June 13, 2012 at 8:13 am

    Скажите, а возможно ли докупить нужный функционал для opensource версии? /
    Is it possible to buy absent capabilities to use them in opensource installation?

    • Elena - Reply
      June 13, 2012 at 10:27 am

      Здравствуйте, Виктор! Мы планируем создать полноценную инсталляцию (с редакторами и т.д.), которая будет платной, но к сожалению, пока невозможно говорить о конкретной дате ее выпуска.

      Hello Viktorkho,
      We plan to create a full-featured installation (including editors etc.) that will be offered for a fee, but unfortunately it’s not yet possible to specify a certain release date.

      • Paras - Reply
        July 2, 2012 at 12:57 pm

        + get full control over your intranet portal and consequently, double safety of your sensitive data.

        That is the main point why I preferred to go with open source version. Thank you Elena for your post and hope you are going to release full-featured version soon. Looking forward to see great success of TeamLab!!!

      • Elena Okulova - Reply
        July 30, 2012 at 1:06 pm

        Currently I use open source version. But it’s limitations does not allow to use it extensively, so it is still in trial mode in our company.
        There is no way our management will ever agree to use SaaS. We have our own datacenter and private cloud – so plenty of resources to use.

        • Elena - Reply
          July 30, 2012 at 2:28 pm

          Hello Elena,
          At present you can also find two server versions (not open source) at SourceForge: TeamLabServer.exe and TeamLabExpress.exe.
          TeamLab Express version doesn’t require Microsoft IIS and MySQL Server.
          As for features set, these server versions include the same functionality as TeamLab SaaS v. 6.0, i.e. CRM module with a new filter bar and website contact form as well as TeamLab Calendar (incl. the possibility to add iCal feeds).
          You can try one of them.

          • Al Francis - Reply
            October 31, 2012 at 2:08 am

            Hi Elena,

            Just for clarification, Does this mean with the two server versions that is found at SourceForge, can we view and edit files in the Documents?

            Thanks,
            Al Francis

            • Elena - Reply
              October 31, 2012 at 1:47 pm

              Hello Al Francis,
              Unfortunately, none of the server versions available at SourceForge include Document Viewer and Editor.

          • Kathleen - Reply
            April 5, 2013 at 5:50 pm

            I ran TeamLabServer.exe. Does that mean I am not running the Open Source version of the code? If not, how do I get started with the Open Source version.

            Thanks!

            • Elena - Reply
              April 10, 2013 at 8:51 am

              Hello Kathleen,
              In the TeamLab v6.5 folder stored at SourceForge or Github there are the following files:
              TeamLabServer.exe – the server version is available as installation file, you just need to run the appropriate .exe file and TeamLab will be installed onto your server. The server version requires MySQL and Microsoft IIS.
              TeamLabServerExpress.exe – the server express version is available as installation file, you just need to run the appropriate .exe file and TeamLab will be installed onto your server. The server express version doesn’t require MySQL and Microsoft IIS.
              teamlab.v.6.5.43576.src.zip – the open source version represents a source code that you need to compile. That is what you are looking for.

      • Eugene R. - Reply
        August 10, 2012 at 2:36 pm

        Добрый день, Елена

        Я бы посоветовал вам организовать на сайте предзапись на этот вид продукта – хотя бы с точки зрения оценки потенциальной аудитории (которая, на мой взгляд – будет весьма обширной), хотя бы просто окно ввода адреса с кнопкой “уведомить меня о выходе продукта”.

        Моя компания купила бы такую версию и поддержку к ней.

        • Elena - Reply
          August 13, 2012 at 10:55 am

          Добрый день, Eugene!
          Благодарю Вас за предложение, обязательно доведу его до сведения разработчиков!

  2. June 27, 2012 at 1:44 am

    When will the Open Source 6.0 version be available either on SourceForge or as a stand alone server download?

    Thanks,
    -jm

    • Elena - Reply
      June 27, 2012 at 10:08 am

      Hello Jeffrey,
      The installation of TeamLab server version 6.0 will be available at SourceForge this week.

  3. Tiago Baptista - Reply
    June 29, 2012 at 8:44 pm

    Is it possible to start using the SaaS version, and later transfer the data to a local installation?

    Thanks,
    Tiago

    • Elena - Reply
      July 2, 2012 at 8:50 am

      Hello Tiago,
      Yes, it’s possible to create a backup of your SaaS portal and restore it on your local server where TeamLab was installed. You can find the instructions on how to create a backup here.

  4. Sagar - Reply
    July 2, 2012 at 6:30 pm

    Will a reseller version be made available?

    Will TeamLab be synced to one of the open source stacks such as OpenStack?

    • Elena - Reply
      July 3, 2012 at 11:45 am

      Hello Sagar,
      Unfortunately, at present we have no plans concerning distributing the paid server version we are working at now via resellers and synchronizing TeamLab with one of the open source stacks.

  5. Roman Zander - Reply
    July 2, 2012 at 10:49 pm

    Добавьте, пожалуйста, на sourceforge документ с описанием, что нового появилось в версии 6.0

    • Elena - Reply
      July 3, 2012 at 10:05 am

      Здравствуйте, Роман!
      Скоро будет опубликован пост о серверной версии 6.0, уже доступной на SourceForge.
      А пока Вы можете почитать информацию об обновлениях в SaaS-версии, которые теперь имеются в серверной версии 6.0.

  6. RT - Reply
    July 5, 2012 at 7:48 am

    Hello, I would like to know the differences between the Server and ServerExpress editions, as I find both available on SourceForge but do not know which one to choose. Am planning to use on a LAN for a small team management, where we will be sharing documents and other stuffs

    • Elena - Reply
      July 5, 2012 at 12:54 pm

      Hello RT,
      If you use TeamLabServerExpress.exe to install TeamLab on your local server, you don’t need Microsoft IIS and MySQL Server that are necessary in case you run the TeamLabServer.exe file.

      • RT - Reply
        July 5, 2012 at 1:04 pm

        Thanks Elena. However I do not seem to find the backup/restore option in the Server exe, is it a hidden option to be enabled? I’ve gone for this version since already had MySQL and IIS enabled on the host machine

        • Elena - Reply
          July 5, 2012 at 1:48 pm

          RT,
          Unfortunately there is no backup/restore option in the server version. But you can still create a backup:

          – If you run the TeamLabServer.exe file, you can create a backup by means of MySQL.
          – If you run the TeamLabServerExpress.exe file, you can create a backup manually. Please follow: С://Documents and Settings/All Users/Application Data/TeamLab/TeamLab Server Express/Data. In this directory you’ll find two folders –  Db with all data bases and Files containing all the uploaded files. To create a backup of your portal data, you should copy the contents of these two folders.

          PS: I see, you installed the TeamLabServer.exe version and can use the first option, but I also added the second option for other users to know :)

          • RT - Reply
            July 5, 2012 at 1:50 pm

            thanks again

          • Joel Mangold - Reply
            July 23, 2012 at 11:33 am

            This is unfortunately only partially true.

            You had the ability to create TeamLab deployments with IIS that relied on the internal storage engine (.db3 files) and it placed these files inside the App_Data folder.

            I don’t see how you can upgrade these deployments to 6.0 with either of the two installers.

            I also just realized that the oldest release on SourceForge is 5.0.

            What about the older versions?

            As it looks, there is no clear upgrade path for most sites that use the open source version of TeamLab.

  7. Oliver - Reply
    July 13, 2012 at 11:32 am

    We have the Server version 5.0 installed. Will an installation of 6.0 just be an upgrade?

    You should include release notes (list of changes and bugfixes) with your new versions.

    Thanks for your great work
    Oliver

    • Elena - Reply
      July 13, 2012 at 4:07 pm

      Hello Oliver,
      TeamLab server version 6.0 is not just an update, it’s the next version, but you won’t find its source code at SourceForge, it’s available as an installation only. It comprises the Projects, Community, Documents, CRM modules as well as talk and calendar.
      It’s a great idea to include release notes! I’ll forward it to our developers.

      • Oliver - Reply
        July 17, 2012 at 2:17 pm

        OK. So it is a new installation. Will I loose existing portal data (projects, settings etc) then. What is I just want to migrate to the new 6.0 version?

        • Elena - Reply
          July 17, 2012 at 3:01 pm

          Hello Oliver,
          To migrate to v6.0, please proceed through the following steps:
          1. Create a backup of your data and databases by means of MySQL or manually.
          2. Run the TeamLabServer.exe or TeamLabExpress.exe file. TeamLab will be installed automatically.
          3. Then restore all the data from the created backup.

          • Oliver - Reply
            July 17, 2012 at 5:18 pm

            Thanks a lot!

          • Joao - Reply
            July 20, 2012 at 4:45 pm

            Good Afternoon.
            I’ve created a Script to Backup and restore (folders,dbs and mysql) in Teamlab prior version, and it worked. (Users included)

            – Old Projects appear only after inserting new project. But the tasks are present.

            – Comunity Modules (went ok)

            – Crm didn’t migrate;

            – Sometimes this error appears: “Unknown column ‘t.version’ in ‘field list'”

            I’m having problems migrating to last version.
            (Loose Users/members/employees)

            I’ve done the backup this 3 ways (+copy of data):

            a) By MySql Gui(Workbench->Server Admnistration ->Data Export);

            b) mysqldump -h localhost -u root -pMyPassword –routines –add-drop-table –databases teamlab>C:\TeamLabBackup\BackupDate.sql

            c) mysqldump -h localhost -u root -pMyPassword –databases teamlab>C:\TeamLabBackup\BackupDate.sql

            Restoring (+ copy of data):

            a) MySql Gui (workbench data import)
            or

            b)mysql -u root -pMyPassword < BACKUPMYSQL2012_07_19horas20_14.SQL

            • Joao - Reply
              July 20, 2012 at 5:10 pm

              After installing the new TeamLab version and performing the Restoration of the files and DB;
              The Admin Credentials are restored:
              The fresh created admin disappears is substituted by the old one – his Name keeps but the credentials to enter the portal are the old ones).

              No other users appear.
              ——————————————–

              The error “unknown column ‘t.version’ in ‘field list'” reproduces when i try to insert a new user and refresh the “members tab”

              • Elena - Reply
                August 6, 2012 at 1:10 pm

                Hello Joao,
                I’m sorry for the late reply.
                In the new version of source files there are database creation scripts – SQL_Scripts\MySql\ – on their basis you can check what exactly is missing in the base.

                • João - Reply
                  August 6, 2012 at 1:44 pm

                  Ok, Thank you for your reply! I’ll try it.
                  Any prevision to sub-projects/sub-tasks in Server Version? (Another Migration that is essential for us and without those features REST development is stopped)

                  • Elena - Reply
                    August 6, 2012 at 3:01 pm

                    João, unfortunately at the moment there are no plans to release the next server version.
                    I’ll let you know, as soon as it’s planned.

                • João - Reply
                  August 6, 2012 at 1:52 pm

                  Oh and Portuguese – from Portugal – too. Essential 😀 – although i know it’s possible with a script sent by your Team)

                  Thank you for your feedback and to all the team for this awesome project.

                  • Elena - Reply
                    August 6, 2012 at 2:36 pm

                    João, thank you for your kind words! We do our best :)

  8. Александр - Reply
    July 17, 2012 at 4:30 pm

    Елена, после указанных вами действий(бэкап базы данных MySQL установка TeamLabServer.exe восстановление БД).
    Сервер переходит в состояние: Sorry, Teamlab is

    on maintenance.

    It may take a few minutes.

    • Elena - Reply
      July 18, 2012 at 9:46 am

      Добрый день, Александр!
      Пожалуйста, пришлите лог-файлы из каталога Logs в каталоге установки.

      • Александр - Reply
        July 19, 2012 at 10:00 am

        Выслал вам на почту.

  9. August 15, 2012 at 2:57 pm

    Hi,

    We are having a prolem with our portal,

    1. We are having trouble accessing the portal almost everyday.I have to start its services in services.msc everytime though when I checked the startup type it is set to Automatic.

    2. We couldn’t access our portal on a mobile device. I tried one of the suggestions i found, but still getting the same error. Here’s what I tried to access it in mobile phone: http://portalname:8080 ; http://portalname:8080/mobile http://portalname:8080.teamlab.com ; http://portalname:8080.teamlab.com/mobile
    Here’s the error that I got: Web page not available The web page at http://portal name:8080/mobile might be temporarily down or it may have moved permanently to a new web address..

    But the catch here is that I can access our portal using my PC…

    We are using the Teamlab Server Express 6.0

    Please help us on this.

    Hoping for your fast response.

    Thanks,

    Honeylyn Fukuoka

    • Elena - Reply
      August 16, 2012 at 11:45 am

      Hello Honeylyn,
      If you have Windows XP, please make sure that the HTTP SSL service is also added to auto-start.
      As for the mobile version, it doesn’t work in the TeamLab installation 6.0.

  10. g99 - Reply
    August 20, 2012 at 12:33 pm

    Hi

    On the opensource windows edition, I untick some of the Product & Modules so that users cannot see these, and save it. However after about 5 mins they all come back.

    Any ideas?

    • Elena - Reply
      August 20, 2012 at 1:21 pm

      Hello g99,
      Thank you for your message! We have already received reports about this problem from open-source version users, added it to our bug list and will look into it in the nearest future.

  11. g99 - Reply
    August 21, 2012 at 1:07 pm

    Hi

    Is it better to run the MySQL version rather than the express version?

    • Elena - Reply
      August 21, 2012 at 1:54 pm

      Hello g99,
      It’s up to you to decide what TeamLab version to choose – TeamLab server version or TeamLab express version.
      The express version doesn’t require Microsoft IIS and MySQL Server that are needed in case you install the server version. It’s the only difference.

  12. Michael Carter - Reply
    August 22, 2012 at 4:39 pm

    Hi Elena,

    I just wanted to get clarification on the open source version.

    Do you plan on uploading the source code for v6.x to SourceForge? I see that the installers are there but no source code zip file.

    The latest version that includes source code was for 5.5. However, when I download and uzipped the file, the folder was named ‘teamlab.v6.0.31115.src’, so that was confusing.

    Anyway, this is a great product. I was able to get the source code version working locally on my PC.

    Thanks!

    • Elena - Reply
      August 23, 2012 at 10:09 am

      Hello Michael,
      Thank you for your kind words!
      Please ignore this folder name, the latest version with source code available at SourceForge is 5.5.
      The next open source version is planned for September.

      • Michael Carter - Reply
        August 23, 2012 at 3:22 pm

        Thanks for the update. That’s exactly what I wanted to hear.

        The more I look at this project, I am very impressed. I especially like how the Products are integrated. We have an internal app that I plan on integrating with TeamLab.

        I’m looking forward to the next source code update.

  13. Андрей - Reply
    August 23, 2012 at 3:52 pm

    Я установил teamlab 6-й версии из TeamLabServer.exe. Все прошло замечательно, но я у меня в Настройках нет закладки “Права Доступа” – Что сделать, чтобы эта закладка появилась ?

    • Elena - Reply
      August 24, 2012 at 8:26 am

      Добрый день, Андрей!
      Вкладка “Права доступа” имеется только в “облачной” версии 6.5 (SaaS).

  14. Pranjal R Nigam - Reply
    August 31, 2012 at 8:01 pm

    Hi Elena,

    I installed the TeamLabExpress version, it got installed successfully.

    I wanted the document edition feature, that I got to know later that it is available only in the SAAS version. Are there any plans of having it open source? Or is there any installer available for SAAS?

    Thanks
    Pranjal R Nigam

    • Elena - Reply
      September 13, 2012 at 10:39 am

      Hello Pranjal R Nigam,
      We plan to include TeamLab Document Editor into an installation that will be available for a fee.

      • Pranjal R Nigam - Reply
        September 13, 2012 at 8:58 pm

        Hi Elena,

        Thanks for the information. Please let me know how much will the fee be?

        Thanks
        Pranjal R Nigam

        • Elena - Reply
          September 14, 2012 at 1:26 pm

          Hello Pranjal R Nigam,
          I’ll let you know, as soon as we take the decision.

  15. September 3, 2012 at 11:27 am

    Dear Elena!
    Thanks for your nice and simple solution for each and every queries.
    I had some questions but i got the answers while i went through your answers you already gave.

    • Elena - Reply
      September 13, 2012 at 10:42 am

      Hello Shahin,
      Thank you for your kind words :)

  16. Victor Batista - Reply
    September 19, 2012 at 2:34 am

    Dear Elena:

    I installed express version two days ago (winserver2003), but when I try to set some features like skin color and the logo and save them, but the next time that I login the features that I changed set back to default ones values. It’s a limitation for this version??

    Thanks.

    • Elena - Reply
      September 19, 2012 at 11:02 am

      Hello Victor,
      Thank you for your comment! It’s an error and it will be fixed in the next server version.

  17. September 20, 2012 at 2:56 pm

    Dear Elena,

    we are running TeamLab-Server 5.x, I´m not sure if 5.2 or 5.5, how can I check this?
    If we install TeamLab Server 6 Express, do we just need to copy the “old” databases in the new installation? Or are there additional steps necessary?
    Thanks in advance.

    Boris.

    • Elena - Reply
      September 20, 2012 at 4:42 pm

      Hello Boris,
      You can check the exact version number in the following way – open the web.studio/web.appsettings.config file and have a look at the <add key=”web.track-url” value=”https://track.teamlab.com/stat/onepixel.gif?src=install&v=60″ /> parameter, namely what number comes after v=.
      To migrate from version 5.5 to 6.0, please proceed through the following steps:
      1. Create a backup of your existing (‘old’) database by means of MySQL.
      2. Restore the created backup in the new TeamLab version.
      3. Run the script (I sent it to your email address) to update the database structure.
      This script is necessary as the database structure was changed in version 6.0.
      Please note, this script will work only if you install the server version 6.0 that requires MySQL and Microsoft IIS.

      • Sander Rovers - Reply
        December 7, 2012 at 11:06 am

        Hi Elena,

        First of all my compliments for such a great product as TeamLab.
        I would also be interested in the update-script to update the MySQL-database, to update from TeamLab 5.5 to 6.0 (see mail Boris, 8/20/2012).
        Could you send me this script?

        Kind regards,
        Sander Rovers

  18. Mark - Reply
    September 21, 2012 at 9:19 am

    Hi,
    i have a question about TeamLab Express, i have installed TeamLab on my local server, so i didn’t need Microsoft IIS and MySQL Server.
    If i want that this site is exposed to intranet, so other client browser (in same or differente LAN) can access to web application, is possible?
    If is possibile, what web server is used?
    Many thanks

    • Elena - Reply
      September 21, 2012 at 12:59 pm

      Hello Mark,
      To achieve this goal, you need to make your computer available in intranet.
      We created our own web server that is used there.

  19. Mark - Reply
    September 21, 2012 at 4:07 pm

    Ok, my computer server is in intranet and it functions directly (by IP), is possible use in internet?
    Which web server use (no IIS)?

    • Elena - Reply
      September 21, 2012 at 4:47 pm

      Mark,
      To use your portal over the Internet, you don’t need IIS (our own web server is used there), you just need to make it public.

      • Mark - Reply
        September 21, 2012 at 5:47 pm

        Ok, many thanks, i try.

      • Mark - Reply
        September 24, 2012 at 9:18 am

        Hi Elena,
        in the configuration panel i see a text box called “Enter a name for your portal” (intranet portal), if i insert “www.prj.mysite.it” is only necessary that i make public this domain?
        Many thanks

        • Elena - Reply
          September 24, 2012 at 3:05 pm

          Hello Mark,
          You can enter a kind of your portal description into the ‘Enter a name for your portal’ field, but not your domain.
          To make your portal available at an alternative domain, you need to add the <add key=”web.host” value=””/> string into the web.appsettings.config file.

          • Mark - Reply
            September 24, 2012 at 5:47 pm

            Ok, so i can do this:
            ‘Enter a name for your portal’ field –> for intranet access
            modify web.appsettings.config file –> for internet access

            Is it right?

            • Elena - Reply
              September 26, 2012 at 3:11 pm

              Hello Mark,
              The ‘Enter a name for your portal’ field is only used to give a description for your portal that will be visible on the login page and dashboards inside the portals. It has nothing to do with intranet or Internet access to the portal.

  20. Naoli - Reply
    October 3, 2012 at 9:11 am

    Hi teamlab team.
    Thank you for this wonderful tool.

    I just installed the last OpenSource version on my windows server with no problem.
    Then I ran backup of my online space, ran it with the opensource backup tool. It went OK with no error message.

    When connecting to localhost, everything seems fine : I’ve got my projects back, my documents back, all the team is there BUT :
    nothing left in “community” : no wiki, no blog, no forum…

    Any idea ?
    Thanks

    • Elena - Reply
      October 9, 2012 at 1:53 pm

      Hello Naoli,
      Sorry for the late reply and thank you for your comment!
      We know about this problem and will fix it in the next version that will be released this month.

    • vadim kallaur - Reply
      March 1, 2013 at 12:30 am

      When connecting to localhost, everything seems fine : I’ve got my projects back, my documents back, all the team is there BUT :
      nothing left in “community” : no wiki, no blog, no forum…

      Исправлена ли эта ошибка? Как можно перенести эти данные с облачной версии на локальный сервер

      • Elena - Reply
        June 3, 2013 at 9:41 am

        Добрый день, Вадим!
        Прошу прощения за столь поздний ответ!
        Да, ошибка была исправлена.
        Чтобы восстановить данные из бэкапа, сделанного в “облачной” версии 7.0, на своем сервере (версия 6.5), пройдите, пожалуйста, по этой ссылке. В этом архиве один .dll-файл и два .exe-файла, их нужно скопировать (и заменить, если эти файлы уже существуют) в каталог с сервисом TeamLab. Если это инсталляция, то он находится в каталоге C:\Documents and Settings\All Users\Application Data\TeamLab\TeamLab Server\Service
        Теперь утилита ASC.Data.Backup.Restore.exe должна корректно восстанавливать бэкапы из “облачной” версии 7.0.
        Не забудьте сделать резервную копию своих данных перед восстановлением!!! В случае ошибки данные будут в несогласованном состоянии.
        PS: сделать резервную копию можно как раз с помощью второго .exe-файла в архиве ASC.Data.Backup.Create

  21. silvio - Reply
    November 2, 2012 at 4:14 pm

    Hello Elena,

    we also want to migrate from our version 5.5 to version 6.
    Could you send me please the mysql skript to update the database structure?

    • Elena - Reply
      November 7, 2012 at 12:49 pm

      Hello Silvio,
      Please check your mail box.

      • Yan - Reply
        December 8, 2012 at 7:50 pm

        Hello Elena,
        We want to migrate from version 5.5 to 6 like Silvio.
        Could you please send me the mysql script as well?
        Greatly appreciate for your help!

        • Elena - Reply
          December 10, 2012 at 10:32 am

          Hello Yan,
          I’ve just sent the script to your email address.

  22. May 11, 2014 at 12:08 pm

    Hi

    I m getting following error :

    Could not load file or assembly ‘ASC.Data.Storage’ or one of its dependencies. The located assembly’s manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

    How to resolve this error

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