Integrating TeamLab Talk into Instant Messengers

Recently we have received several questions on how to integrate TeamLab Talk into some desktop instant messengers (IM), that’s why I decided to devote the today’s post to this topic.

If you already have an instant messenger that is used by all organization members to communicate with each other in real time, it might be really uncomfortable to change it for TeamLab Talk available at your corporate portal. In fact you don’t need to do that! You can just integrate TeamLab Talk into your IM and chat with your colleagues as well as get notifications from your portal in the habitual way. Besides all the changes in your staff are automatically performed within your TeamLab Talk account. That’s all for publicity, let’s get closer to the integration procedure.

You can integrate TeamLab Talk into desktop and mobile instant messengers to get or send messages to other portal users using your computer or mobile device.

It’s possible to create a TeamLab Talk account within your instant messenger only if it supports XMPP/Jabber protocol. In the table below you can find such IM clients that run under various operating systems:

IM Windows Linux Mac Mobile
Miranda +
Trillian + + iPhone, Android, BlackBerry
Pidgin + +
Adium +
Psi + + +
qutIM + + + Symbian, Maemo/MeeGo
QIP + Android, iOS, Symbian, Java, Windows Mobile
Mail.ru Agent + Android, iOS, Symbian

Click to zoom inTo integrate TeamLab Talk into your IM client, you will need your Jabber ID. To find it out, enter your TeamLab portal. Add /addons/talk at the end of your portal address in the address bar of your web browser, i.e. [your portal name].teamlab.com/addons/talk, and press the Enter key. After that the Talk main page will open, where you can read general information on this module and see all the data you need for performing this operation, including your Jabber ID.

Please find the detailed instructions on how to integrate TeamLab Talk into your particular instant messenger below:

1. Enter your instant messenger.
2. Set the necessary parameters depending on the IM you use.

MirandaFor Miranda
1. Right-click the Miranda icon and select ‘Main Menu’ >> ‘Accounts…’.
2. Click the plus icon below to add a new account.
3. In the opened window, enter TeamLab Talk as account name and select ‘JABBER’ as protocol type, next click OK.
4. Click the newly created account in the list on the left to view its settings.
5. In the ‘Type’ field, select ‘Secure XMPP Network’.
6. In the ‘User’ field, enter your login (it is everything that goes before @ in the email you used to register at TeamLab).
7. In the ‘Domain/Server’ field, enter your portal address (i.e. YourPortalName.teamlab.com).
8. In the ‘Password’ field, enter the password that you use to sign in to TeamLab.
9. Click the ‘OK’ button.

TrillianFor Trillian
1. Go to ‘Trillian’ >> ‘Manage Accounts’.
2. In the opened ‘Preferences’ window, click the ‘Add a New Account’ button and select ‘Jabber/XMPP’.
3. Enter your Jabber ID (i.e. YourName@YourPortalName.teamlab.com) in the ‘Username’ field.
4. In the ‘Password’ field, enter the password that you use to sign in to TeamLab.
5. Click the ‘Connect’ button.

PidginFor Pidgin
1. Go to ‘Accounts’ >> ‘Manage Accounts’.
2. In the opened ‘Accounts’ window, click the ‘Add…’ button.
3. On the ‘Basic’ tab, select ‘XMPP’ in the ‘Protocol’ dropdown list.
4. In the ‘Username’ field, enter your login (everything that goes before @ in the email you used to register in TeamLab).
5. In the ‘Domain’ field, enter your portal address (i.e. YourPortalName.teamlab.com).
6. In the ‘Password’ field, enter the password that you use to sign in to TeamLab.
7. Check the ‘Remember password’ box to sign in to TeamLab Talk every time you start Pidgin.
8. Switch to the ‘Advanced’ tab. In the ‘Connection security’ dropdown list, select the ‘Use encryption if available’ option and enter your portal address in the ‘Connect server’ field.
9. Click the ‘Save’ button.

AdiumFor Adium
1. Choose ‘Preferences’ from the Adium menu.
2. Select the ‘Accounts’ preferences pane.
3. Click the plus (+) button.
4. Enter your account name (Jabber ID) and password in the ‘Account’ panel.
5. Click OK.

PsiFor Psi
1. Go to ‘General’ >> ‘Account Setup’.
2. In the opened window, click the ‘Add’ button. In the ‘Name’ field, enter ‘TeamLab Talk’ and click the ‘Add’ button.
3. In the ‘Account Properties’ window, enter your Jabber ID in the corresponding field at the ‘Account’ tab (i.e. YourName@YourPortalName.teamlab.com).
4. In the ‘Password’ field, enter the password that you use to sign in to TeamLab.
5. In the ‘Settings’ section of the same tab, check the corresponding box to sign in to TeamLab Talk every time you start Psi.
6. Switch to the ‘Connection’ tab. Check the ‘Manually Specify Server Host/Port’ box. Then enter your portal address into the ‘Host’ field.
7. Click the ‘Save’ button.

IMFor qutIM
1. Right-click the qutIM icon in the System Tray and select ‘Settings’.
2. The ‘Accounts’ tab will open, double-click the ‘Add new account’ panel.
3. In the opened window, select Jabber as protocol type and enter your Jabber ID into the ‘Login’ field as well as password. Check the ‘Save password’ box if you don’t want to log in into your TeamLab Talk account each time you start qutIM.
4. Click the ‘Finish’ button.

QIPFor QIP
1. Open the QIP instance and click the ‘Preferences’ icon at the top.
2. Switch to the ‘Accounts’ tab in the opened window.
3. Click the ‘Add new account’ button and select ‘XMPP/Jabber’ in the list.
4. Enter your Jabber ID into the ‘Account name’ field as well as password. Check the ‘Save password’ box if you don’t want to log in into your TeamLab Talk account each time you start QIP.
5. Click the ‘Apply’ and then ‘OK’.
6. The TeamLab Talk account will be added to the list of the existing ones. Click the ‘Settings’ button next to it. Switch to the ‘Server’ tab and tick the ‘Advanced connection settings’ box. Then check the ‘Manually specify the connection host’ box and enter your portal address into the ‘Host’ field as well as the port number (it’s usually 5222, but to make sure visit the TeamLab Talk main page on your portal). Click the ‘Apply’ and then ‘OK’.

Mail.ru Agent For Mail.ru Agent
1. Open your Mail.ru Agent.
2. Click the ‘Menu’ button at the bottom, select the ‘Account Settings…’ option.
3. In the opened window, click ‘XMPP/Jabber’.
4. In the ‘Account Settings’ window, enter your user name as login (as displayed on the Talk start page) and password you use to enter the TeamLab portal.
5. Check the ‘Specify additional parameters’ box and enter the server name and port that are specified on the Talk start page.
6. Click the OK button.

You’re ready now to use TeamLab Talk via your IM client!

That’s all for today. If you still have questions and need assistance, please visit our Help Center or
write an email to our Support Team. In case you have a great idea concerning TeamLab improvement or just want to express your opinion, you can leave your feedback that will surely be checked out and taken into consideration.

 
Comments (4)
  1. March 7, 2012 at 8:27 am

    Hi

    We need to have some of our staff access our OpenSource-Server TeamLab via BOSH (XMPP over HTTPS) becuase of firewall restrictions where they are located.

    We have our TeamLab operating at https://teamlab.company.com/ so believe we need to set the BOSH URL in the Chat Client (Pidgin – one of the ones that you explicitly state you support) to something like:
    https://teamlab.company.com/xmpp-bind/

    Please advise if you support this? What do we need to do to activate it on IIS? What URL should we set in the Client?

    Many thanks,

    Paul

  2. Juan - Reply
    June 13, 2013 at 1:01 pm

    Hi ,
    I have teamlab 6.5 open source installed in my server. Teamlab is working well but yesterday the talk (chat) don´t work. Open window talk but it dosen´t list the group of user and don´t change status. Open windows say connect (conectarme). Talk dosen´t said messange error.

    ej: http://sourceforge.net/p/teamlab/bugs/94/

    Can you help me??

    • Elena - Reply
      June 18, 2013 at 9:36 am

      Hello Juan,
      Unfortunately the company policy has changed and we don’t provide support for TeamLab open source version any more.
      You can find answers to some questions in the Troubleshooting section of our Help Center.
      If you faced a problem that is not mentioned there, you can describe it on SourceForge Tracker or in Github Issues section and the community members will try to help you out.
      As I can see, you have already left a comment at SourceForge. I would recommend that you describe your problem in a separate request.

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